Page 56 - Nomin-catalogy-2020

COMPANY 57
PROFILE
2020 Marketing activities

CHARACTERISTICS Our sales and service department has been operating with 51
AND ADVANTAGES:
stores in 38 of the most populated and lively locations in
Ulaanbaatar and 13 stores in 12 provinces that have sufficient
market capacity and future development prospects. We launched
the “Eco standard” laboratory, considered to be one of the largest in
Mongolia, to verify the quality and safety of products sold in the
stores. We use an elaborate fulfillment system to safely store
products and transport them to the various provinces in which we
operate.

We supply products from more than 1000 domestic clients to our
customers. We also provide more than 500 tenants with trading
spaces and give them an opportunity to serve their customers. This
extensive network of clients and suppliers gives us a meaningful
competitive advantage that fulfills our company mission to satisfy
the needs of our customers.

Our system of supermarkets, hypermarkets, wholesale centers,
and department stores is designed to meet the demands of both
individual customers and organizations. We offer quantity pricing
incentives for customers and organizations wishing to purchase
our products in bulk. NOMIN Bonus card holders receive a 3-10%
discount off MSRP.

We offer each customer five unbeatable promises known as the “5
guarantees of NOMIN”. Our lowest price guarantee, a refund of the
total purchase amount on goods returned within 24 hours, the
option to exchange purchased goods within three days, and free
delivery in the capital city. IF YOU ARE NOT FULLY SATISFIED RETURN A SOLD ITEM
(WITHIN 24 HOURS) FOR
WITH A PRODUCT, YOU CAN GET
A REPLACEMENT A 100% REFUND.
(WITHIN 3 DAYS FROM DATE OF PURCHASE)

BE THE FIRST ONE TO FIND A LOWER PRICE FOR AN ITEM YOU PURCHASED
(WITHIN 3 DAYS FROM DATE OF PURCHASE) OR INTENDING TO PURCHASE. WE'LL REFUND YOU
200% (TWICE AS MUCH) OF THE DIFFERENCE.
NOT THE FIRST ONE? WE'LL REFUND
YOU 110% OF THE DIFFERENCE. Nice
Spend above 89,000¥

YOU CAN EARN 10% OFF AWARD IN YOUR BONUS CARD PURCHASE FROM ALL MARKETS IN ULAANBAATAR
FOR RETAIL ITEMS DEPENDING ON THE AMOUNT INCLUDING ONLINE AND TV SHOPPING
OF THE TOTAL PURHASE YOU MADE DURING
THE LAST TWO YEARS