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COMPANY                                                                                                                                                                                                                       7
         PROFILE
         2020







                                                                                                                                                   INTERNATIONAL STANDARDS

                                                                                                                                                   INTRODUCED









                                                                                                                                                   In 2017, NOMIN Holding LLC became the first entity in Mongolia that has ever introduced
                                                                                                                                                   three international standards of integrated management systems successfully at the same
                                                                                                                                                   time. The functionality and use of these systems and standards thus introduced have to be
                                                                                                                                                   audited annually for compliance verification and validation purposes. The main purposes
                                                                                                                                                   for applying these standards are to create improved customer satisfaction, facilitate a safe
                                                                                                                                                   working environment for all employees, and conduct our business in an environmentally
                                                                                                                                                   friendly manner on an ongoing basis.

                                                                                                                                                   As part of our goals for complying with the ISO 9001 standard, we continually assess cus-
                                                                                                                                                   tomer satisfaction on an annual basis and organize actions aimed at improving customer
                                                                                                                                                   satisfaction without any delay. As part of our goals for complying with the ISO 14001 stan-
                                                                                                                                                   dard, we have set the following objectives and target levels to be achieved in 3 years time at
                                                                                                                                                   division, unit and branch levels:

                                                                                                                                                   •   Decrease our energy consumption

                                                                                                                                                   •   Reduce domestic water and sewage wastes

                                                                                                                                                   •   Decrease the volume of waste;

                                                                                                                                                   •   Reduce the use of boilers

                                                                                                                                                   •   Reduce heat consumption

                                                                                                                                                   As part of our goals for complying with OHSAS 18001, we have made arrangements so that
                                                                                                                                                   we take active measures based on workplace risk assessment to prevent incidents and to
                                                                                                                                                   promote health and safety across the board.
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